Shipping policy

Shipping Policy

Every Easy Pace Society product is made to order. That means your order is produced specifically for you before it ships.

Here’s what to expect.

Where we ship

We currently ship to addresses within the United States only.

We may expand to additional countries and regions in the future.

Shipping costs

Standard shipping within the United States costs $4.95.

Orders with a subtotal of $80 or more qualify for free standard shipping, applied automatically at checkout.

Production and delivery

Because our products are made to order, there are two parts to getting your order to you:

Production: Your item is produced specifically for your order. Production times can vary depending on the product, availability and order volume.

Shipping: Once production is complete and your order has shipped, most US orders arrive within approximately 4–8 business days.

Production time is separate from shipping time, so the total time between placing your order and receiving it will normally be longer than 4–8 business days.

Delivery times are estimates rather than guarantees. Holidays, busy periods, weather, carrier delays and other circumstances outside our control can occasionally make an order take longer.

Tracking your order

We’ll send tracking information to the email address you provided at checkout once it becomes available.

Tracking information may take a little time to update after a shipping label has been created.

Multiple-item orders

If you order more than one item, your order may occasionally be produced or shipped from different facilities.

This means your items could arrive in more than one package or on different days.

If one item arrives before another, don’t worry — the rest of your order may still be on its way.

Incorrect or incomplete shipping addresses

Please check your shipping address carefully before completing your order.

If you notice an error after ordering, email hello@easypacesociety.com as soon as possible.

If your order has not yet entered production or shipped, we’ll do our best to correct the address. Once production or shipping has started, changes may no longer be possible.

If an order can’t be delivered because the address provided at checkout was incorrect or incomplete, additional shipping or replacement costs may apply.

Delayed or lost packages

Occasional carrier delays happen, and a delayed tracking update doesn’t necessarily mean your package is lost.

If your package appears to be significantly delayed, email hello@easypacesociety.com with your order number and we’ll help investigate.

If a US order has still not been delivered 30 calendar days after the expected delivery date, please contact us promptly so we can investigate and determine the appropriate resolution.

Where appropriate, we’ll arrange a replacement or refund.